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It is important that we hear any concerns you have regarding the service we offer. Should you have a complaint, please write to email@example.com. If you have already spoken to someone regarding your complaint, please include their name and department in your correspondence as this will assist in your complaint being answered more promptly.
ProSpreads will endeavor to respond to all complaints within 14 days of receipt.
If you do not feel that your complaint has been resolved satisfactorily by ProSpreads, you may refer the matter to the Financial Services Commission, P.O. Box 940,Suite 3, Ground Floor, Atlantic Suites, Europort Avenue, Gibraltar, telephone number + 350 20040284.