Policies

Click here to download the Order Execution Policy
Click here to download the Conflicts of Interest
Click here to download the Data Protection Act

Complaints Procedure

It is important that we hear any concerns you have regarding the service we offer. Should you have a complaint, please write to complaints@prospreads.com. If you have already spoken to someone regarding your complaint, please include their name and department in your correspondence as this will assist in your complaint being answered more promptly.

ProSpreads will endeavor to respond to all complaints within 14 days of receipt.

If you do not feel that your complaint has been resolved satisfactorily by ProSpreads, you may refer the matter to the Financial Services Commission, P.O. Box 940,Suite 3, Ground Floor, Atlantic Suites, Europort Avenue, Gibraltar, telephone number + 350 20040284.

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London Capital GroupProSpreads Limited, incorporated in Gibraltar, is a part of the group of companies controlled by London Capital Group Holdings plc, registered number: 05497744, registered address: 2nd floor, 6 Devonshire Square, London, EC2M 4AB. ProSpreads Limited is a company registered in Gibraltar, registered number 91368. Registered address: 2/3b Horse Barrack Lane, Gibraltar. ProSpreads Limited is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner (Gaming Licence No.28) and authorised and regulated by the Financial Services Commission.