Policies

Click here to download the Order Execution Policy
Click here to download the Conflicts of Interest

Complaints Procedure

It is important that we hear any concerns you have regarding the service we offer. Should you have a complaint, please follow the link below and notify us. If you have already spoken to someone regarding your complaint, please include their name and department as this will assist in your complaint being answered more promptly.

complaints@prospreads.com

PDF format that can be read with Adobe Acrobat Reader. If this is not already installed on your system, a free download can be obtained by clicking on the Adobe link below.

ProSpreads will endeavour to respond to all complaints within 14 days of receipt.

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London Capital GroupProSpreads Limited, incorporated in Gibraltar, is a part of the group of companies controlled by London Capital Group Holdings plc, registered number: 05497744, registered address: 2nd floor, 6 Devonshire Square, London, EC2M 4AB. ProSpreads Limited is a company registered in Gibraltar, registered number 91368. Registered address: 2/3b Horse Barrack Lane, Gibraltar. ProSpreads Limited is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner (Gaming Licence No.28) and authorised and regulated by the Financial Services Commission.