Complaints Procedure

It is important that we hear any concerns you have regarding the service we offer. Should you have a complaint, please follow the link below and notify us. If you have already spoken to someone regarding your complaint, please include their name and department as this will assist in your complaint being answered more promptly.

complaints@prospreads.com

ProSpreads will endeavour to respond to all complaints within 14 days of receipt.

Spread betting carries a high risk to your capital, can be very volatile and prices may move rapidly against you. Only speculate with money you can afford to lose as you may lose more than your original deposit and be required to make further payments. Spread betting may not be suitable for all customers, so ensure you fully understand the risks involved and seek independent advice if necessary.


ProSpreads Limited, incorporated in Gibraltar, is a part of the group of companies controlled by London Capital Group Holdings plc, registered number: 05497744, registered address: 12 Appold Street, London EC2A 2AW. ProSpreads Limited is a company registered in Gibraltar under registered number 91368. Registered address: 2/3b Horse Barrack Lane, Gibraltar. ProSpreads Limited is licensed as a gaming company by the Government of Gibraltar (Gaming Licence No.28) and authorised and regulated by the Financial Services Commission (FSO98 Category 1 Authorisation No.FSC00824B)